In This Episode:
Navigating the challenges of providing healthcare when clients are financially strapped is a daily struggle for veterinarians. It’s a delicate balance of clear communication, prioritizing essential treatments, offering third-party payment options, and even creating nonprofit funds to help those in need. Ultimately, being realistic about treatment outcomes and using a structured approach can ease the emotional burden on healthcare providers and ensure the best possible care for beloved animal companions.
Get 1 hour RACE credit when you listen to Season 2– Episodes 4, 5 and 6.
After you have listened to all 3 episodes, take your quiz (coming 11/7/23) and we will send you the CE certificate in 5-7 business days.
Episode Transcript here
Learn More About Dr. Stacee, Dr. Caitlin and Dr. Crista:
Check out our team course: "The 7 Love Languages of Client Loyalty"
This course is a collection of 7 videos that each focus on an element of the client experience to help you win and retain your top clients.
And since client loyalty is a team sport, the way it works is you will play a 15 min video at your staff meeting then use our discussion guide to have a conversation with your team about that month’s topic. At the end of the staff meeting, each team member will vote on their favorite idea so you, as the owner or manager, can walk away with real ideas to elevate your practice.
The course is available at ivetsohard.com and until Nov 1st, 2023 it’s free. But after that you can get it for just $299.
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