In This Episode:
Discover the science behind effective communication and why it’s crucial to reduce listener stress levels. This episode highlights essential strategies to improve client information retention in professional settings, emphasizing the critical role of both the speaker and the listener. It discusses the impact of stress on comprehension and suggests ways to lower stress levels. It also provides practical tips and strategies to enhance client engagement and retention. By implementing these approaches, professionals can improve their communication skills, ultimately leading to better patient outcomes.
Get 1 hour RACE credit when you listen to Season 2– Episodes 1, 2 and 3.
After you have listened to all 3 episodes, take your quiz here and we will send you the CE certificate in 5-7 business days.
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Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to improving your veterinary life.
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About our sponsor
Veteos is a video production company tat works with veterinary practices throughout North America to create engaging videos used for marketing, client education, compliance, and staff recruitment. We also produce video content for other businesses within the vet industry – promoting their products and services. Each of our team members specialize in veterinary video production, and are Fear Free certified. Veteos has received eighteen NAVC Vetty marketing awards, including a “Judges Choice” award in 2018 and “Best in Show – Nonprofit” in 2019 and 2020.