In This Episode:
Feedback is the heartbeat of any successful business, including veterinary practices. Gathering valuable insights from your clients and staff can help you identify areas of improvement, measure customer satisfaction, and refine your services. In this blog, we will explore the importance of feedback for your veterinary business and the best ways to collect and utilize it effectively.
Get 1 hour RACE credit when you listen to Season 2– Episodes 7, 8 and 9.
After you have listened to all 3 episodes, and we will send you the CE certificate in 5-7 business days.
Check out our team course: "The 7 Love Languages of Client Loyalty"
This course is a collection of 7 videos that each focus on an element of the client experience to help you win and retain your top clients.
And since client loyalty is a team sport, the way it works is you will play a 15 min video at your staff meeting then use our discussion guide to have a conversation with your team about that month’s topic. At the end of the staff meeting, each team member will vote on their favorite idea so you, as the owner or manager, can walk away with real ideas to elevate your practice.
The course is available at ivetsohard.com for just $299.
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Thanks for being an IVSH listener! We hope this podcast has been inspiring and has helped you learn a few new tricks when it comes to improving your veterinary life.
To help get this podcast in front of more veterinary professionals and teams, please consider subscribing to the podcast on Apple and leaving a review.