In This Episode:
Dr. Stacee and Dr. Caitlin chat with Dr. Crista Wallis about how using video in different ways, can improve efficiency, improve your client experience and really up your game when it comes to client education.
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More About Dr. Crista Wallis:
Dr. Wallis holds a Bachelor of Science Degree from Baker University which led her to complete her DVM degree from Kansas State University College of Veterinary Medicine. While at KSU she was a 4-year Ambassador with the Dean’s Office. After graduation she worked for several hospitals before co-owning and operating Monticello Animal Hospital in Shawnee, KS since June 2002. Dr. Wallis started her journey in telemedicine and virtual care four years ago while attending the VMX Innovative tract in Florida. The seed of virtual care was planted, and the idea grew into a passion! How can veterinarians use virtual care to improve client communication, make veterinarians more accessible to their clients, grow the business, and improve the work/life balance? After a year of research in the field of virtual care and human telemedicine, Dr. Wallis started testing the waters with her own clients, using multiple platforms, to help her answer these questions and define roles within the hospital staff and implementation protocols for all types of practitioners.
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