Technology and workflows that (really) work: The not-so-serious podcast for seriously busy veterinary teams
With:
Dr. Caitlin DeWilde & Dr. Stacee Santi
Join Dr. Stacee and Dr. Caitlin as they dissect workflows from actual veterinary practices, and have fun while they do it. Because it isn’t just about the technology—it’s about how you use it to make life easier.
Don’t forget to share #IVETSOHARD with your friends and on social!
Ep. 43 | Time to ‘Unplug’ For Awhile
Ep. 42 | Short on staff? Concierge Elite has the perfect solution!
Ep. 41 | We’re talking metrics with Sheri Gilmartin from VetSuccess. Is the COVID “veterinary visit boom” coming to an end?
Ep. 40 | We’re talking triage with Shadi Ireifej from VetTriage
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Dr. Shadi Ireifej from VetTriage about how using technology can help you see more patients in a day and[...]
Ep. 39 | Google Tool Roundup Part 2
In This Episode:
Dr. Stacee and Dr. Caitlin chat about their favorite Google tools- Part 2!
Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from[...]
Ep. 38 | Our Five Favorite Google Features for Your Practice (Part 1)
In This Episode:
Dr. Stacee and Dr. Caitlin chat about their top 5 favorite Google features that you can use for your veterinary practice!
Sign up for #IVETSOHARD Resources Email[...]
Ep. 37 | 5 Ways To Support Your Team During A Busy Summer
In This Episode:
Listen in as Mandy Billinger and Brad Jonesburg from the Vet2Pet staff chat about 5 ways you can support your team during a busy summer!
Check out[...]
Ep. 36 | Ways To Keep Or Attract Rockstar Veterinarians
Ep. 35 | Technology to Improve Practice Efficiency
Ep. 34 | You Can Leave Work On Time! Starting Today!
In This Episode:
Dr. Stacee and Dr. Caitlin chat about tips on how to get out of work on time.
Sign up for #IVETSOHARD Resources Email List (below) to get[...]
Ep. 33 | 5 Easy Steps to Setting Up Your Remote Veterinary Employee
In This Episode:
Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Easy Steps to Setting Up Your Remote Veterinary Employee!
Wondering what a remote employee is, what[...]
Ep. 32 | How To Get Your Messages Read
In This Episode:
Feeling ignored when communicating with your clients? Listen in as Dr. Stacee and Dr. Caitlin chat about some tips to get your messages read!
Sign up for[...]
Ep. 31 | How To Create A Culture Of Learning In Your Practice
In This Episode:
Dr. Stacee and Dr. Caitlin chat about how to create a culture of learning in your practice.
Sign up for #IVETSOHARD Resources Email List (below) to get[...]
Ep. 30 | How To Have Effective One-On-One Meetings
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better!
Listen in[...]
Ep. 29 | How To Get Started Podcasting
Ep. 28 | 5 Ways to Win the Veterinary Pharmacy Game
In This Episode:
Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Ways To Win The Veterinary Pharmacy Game!
During this 30-minute webinar, you’ll learn creative solutions that[...]
Ep. 27 | How To Implement A Sympathy Card Workflow
Ep. 26 | Implementing a Joyful Workflow in Your Hospital
Ep. 25 | Everything You Should Know About Patient Updates
Ep. 24 | 5 Time-Saving Hacks For Short Staffed Veterinary Practices
Ep. 23 | Remote Care Employees In Vet Med? Yes!
In This Episode:
Listen in as Dr. Caitlin, who is joined with guest co-host Dr. Crista Wallis, chats about how you can implement remote care employees in your practice!
Sign[...]
Ep. 22 | Your Veterinary Practice’s Data, Demystified!
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Jared Scarbrough about how to utilize your practice's data!
Listen in to get some great tips you can implement in[...]
Ep. 21 | Take Charge Of Your Practice’s Online Reviews
In This Episode:
Dr. Stacee and Dr. Caitlin chat about how to take charge of your practice's online reviews!
Sign up for #IVETSOHARD Resources Email List (below) to get the[...]
Ep. 20 | The Power Of Videos For Your Veterinary Practice
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Craig Spinks, Co-Owner of Veteos Videos about how using videos in your practice's recruiting, marketing, etc. can be so[...]
Ep. 19 | Culture Isn’t A Pizza Party
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Bill Schroeder, CEO of InTouch Practice Communications about how to create and maintain a great culture...and spoiler alert...a pizza[...]
Ep. 18 | It’s Time For Some Relief!
Ep. 17 | 5 Ways To Improve Your Practice’s Social Media
In This Episode:
Dr. Stacee and Dr. Caitlin chat about ways to improve your practice's social media!
Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways[...]
Ep. 16 | How To Start Taking Control Of Your Inventory Management System
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Nicole Clausen, CSSGB, CCFP about inventory management. Listen in for some tips on how to manage your inventory like[...]
Ep. 15 | How To Provide Your Clients With End-Of-Life Resources
Ep. 14 | How To Streamline And Deep Clean Your Technology
Ep. 13 | How To Introduce New Ideas In Your Practice
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Chelsie Roberge on how to introduce new ideas to your team.
Listen in to hear all of the tips!
The buffalo[...]
Ep. 12 | How To Use Technology For Team Meetings
In This Episode:
Dr. Stacee and Dr. Caitlin chat about technology hacks for team meetings!
Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this[...]
Ep. 11 | How Using Digital Forms Can Increase Convenience And Efficiency For Your Team And Your Clients
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Linda Pflughaupt about how her and her team utilize digital forms to increase efficiency but also make the experience[...]
Ep. 10 | How To Keep Your Practice Nimble And Not Get Stuck In The Weeds
Ep. 9 | How To Fire Bad Clients
In This Episode:
Dr. Stacee and Dr. Caitlin chat about creating a policy and workflow for firing bad clients
Sign up for #IVETSOHARD Resources Email List (below) to get the[...]
Ep. 8 | How To Use A Digital Coordinator
Ep. 7 | How To Make A Conscious Effort To Be A Better Version Of Yourself
Ep. 6 | How To Integrate Slack Into Your Practice
Ep. 5 | How To Use Video To Improve Efficiency In Your Practice
Ep. 4 | What You Need To Know About Your Payment Processor
Ep. 3 | How Increasing Client Touch Points Can Help Your Retention Rate
Ep. 2 | How Finding A Good Workflow Actually Helps You Not Be A Jerk
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Dr. Cyndie Courtney about technology 'hacks' and workflows for saving time, helping with client communication goals, overcoming burnout and[...]
Ep. 1 | How To Raise The Game With Home Delivery
In This Episode:
Dr. Stacee and Dr. Caitlin chat with Danielle Hutchison at Neighbourhood Pet Clinic in London, Ontario about how they have thought outside of the box when[...]
EP. 0 | Welcome to #IVETSOHARD
#IVETSOHARD Blooper Trailer
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